Frequently Asked Questions
It is simple and quick. Click Open a Trade Account, fill in the form and upon completion you will receive an email with your login details that you can use to log in to our secure Members Area. Here you will be able to fund your trading account by clicking the Deposits tab in the main menu. If you are already a Focustrades Trade Account holder you can open an additional account in the Members Area.
If you have already opened a trading account, received your login details by email, submitted your identification documents for account validation, and made a deposit; the next step is to download the trading platform of your choice.
You can find detailed guidance to our trading platforms here.
We offer the following trading account types:
- BRONZE for beginners in online trading
- SILVER for intermediate traders
- GOLD for advanced traders
- PLATINUM for professional traders
The minimum deposit to start trading is $250.
– A color copy of valid passport or other official identification document issued by authorities (e.g. driver’s license, identity card, etc). The identification document must contain the client’s full name, an issue or expiry date, the client’s place and date of birth or tax identification number and the client’s signature.
– A recent utility bill (e.g. electricity, gas, water, phone, oil, Internet and/or cable TV connection, bank account statement) dated within the last 6 months and confirming your registered address.
In case you don’t have a bill, bank statement under your name we also accept “Residency Certificates”, which you can get from a Local Official Authority (municipality, court, etc.)
You can withdraw money from the trading account via your Client Profile in the “Finance” section, using the same payment systems that have been used to top up the account. Please take note of the Company’s AML Policy (the funds can be transferred to the same purse and in the same currency which has been used for making a deposit), and the level of verification required for different types of withdrawals.
We offer variable spreads that can be as low as 0 pip. We have no re-quoting: our clients are given directly the market price that our system receives.
We provide leverage up to 1:888.
Margin is the required amount in the base currency of the trading account needed to open or maintain a position. When trading forex, the Required/Used Margin for a specific position = Number of Lots * Contract size / Leverage. Here the result is originally calculated in the first currency of the traded pair, and then converted into the base currency of your trading account, which will be numerically displayed on your Account, or any other trading platform.
The margin requirement for gold and silver is calculated like this: Lots * Contract Size * Market Price / Leverage. The result will be in USD, which will be converted into the base currency of your trading account (in case it is other than USD).
For CFDs, the required margin is Lots * Contract Size * Opening Price * Margin Percentage. The result will be in USD, which will be converted into the base currency of your trading account (in case it is other than USD). More details can be seen here.
Margin level is calculated with the formula Equity/Margin * 100%.
Free margin is your equity minus margin. It means the available funds that you use for opening new positions, or for maintaining existing positions.
Margin calculation formula for forex instruments is the following:
(Lots * contract size / leverage) where the result is at always in the primary currency of the symbol.
For STANDARD accounts all forex instruments have a contract size of 100 000 units. For MICRO accounts all forex instruments have a contract size of 1 000 units.
For instance, if the base currency for your trading account is USD, your leverage is 1:500 and you are trading 1 lot EURUSD, the margin will be calculated like this:
(1 * 100 000/500) = 200 Euros.
Euro is the primary currency of the symbol EURUSD, and because your account is USD, the system automatically converts the 200 EUROS to USD at the actual rate.
Stop loss is an order for closing a previously opened position at a price less profitable for the client than the price at the time of placing the stop loss. Stop loss is a limit point that you set to your order.
Once this limit point is reached, your order will be closed. Please note that you need to leave certain distances from the current market price when you set up stop/limit orders.
Using stop loss is useful if you want to minimize your losses when the market goes against you. Stop loss points are always set below the current BID price on BUY, or above the current ASK price on SELL.
Take profit is an order to close a previously opened position at a price more profitable for the client than the price at the time of placing the take profit. When the take profit is reached, the order will be closed.
Please note that you need to leave certain distances from the current market price when you set up stop/limit orders.
Take Profit points are always set below the current ASK price on SELL, or above the current BID price on BUY.
Trailing stop is a type of stop loss order. It is set at a percentage level either below the market price for LONG positions, or above the market price for SHORT positions. Kindly note that you need to leave certain distances from the current market price when you set up stop/limit orders.
We offer a wide range of payment options for deposits/withdrawals: by VISA, MasterCard, American Express, Skrill, WesternUnion, WebMoney, Neteller, Qiwi, Yandex Money and Wire Transfers.
ISLAMIC ACCOUNT is an account that doesn’t charge fees for carrying over open positions to the next day. This type of account is intended for those clients who are not allowed to conduct monetary operations involving interest payments owing to their religious beliefs. Another widely-spread name of this type of account is “swap-free account”.
The Company does not charge any extra fees for using the service. The Company derives benefit from increased trade volumes by providing some Clients with conditions that do not imply independent trading.
The most convenient way to contact the company’s experts is LIVE CHAT whose button is located in the right upper corner of the Client Profile. You need to choose the chat called “Support service” and ask your question there. You can also contact us by email or phone.
In order to withdraw a bonus, the predefined bonus terms must be completed. This means that the entire amount of FTPs required to fulfill the bonus’ conditions, must be accumulated within the bonus validity period. Each time you open a position, you collect FTPs according to the difference between the buy and sell rates of the instrument.